Frequently Asked Questions
Everything you need to know about BLOCH dancewear, orders, and shipping.
How do I find the correct size for ballet shoes?
Sizing for dance shoes varies by style. We recommend referring to our specific size guide on each product page, as BLOCH shoes often differ from standard street shoe sizing.
What is your return policy for performance wear?
We accept returns within 30 days of purchase, provided items are in original condition with tags attached. For hygiene reasons, tights and undergarments cannot be returned if the packaging has been opened.
How long does shipping take for custom orders?
Standard orders typically ship within 2-3 business days. Custom or group orders may take longer; please check your confirmation email for a specific delivery estimate.
Do you offer professional discounts for dance teachers?
Yes, we offer a dedicated Teacher Program that provides exclusive discounts and benefits to qualified dance professionals. You can apply through our 'Professionals' portal.
How should I care for my BLOCH leotards and tights?
To maintain the elasticity and life of your dancewear, we recommend hand washing in cold water with mild detergent and laying flat to dry. Avoid bleach and tumble drying.
Can I track my international order?
Absolutely. Once your order is dispatched, you will receive a tracking number via email which allows you to monitor your shipment's progress until it reaches your door.